Welcome to Testingkits.com.au! This Billing Policy outlines the terms and conditions related to billing for the products and services offered on our platform. It is important to carefully read and understand this policy before making any purchases. By using our platform and making a payment, you acknowledge and agree to comply with the provisions outlined in this Billing Policy.

At our platform, we are committed to providing a transparent and straightforward billing process to ensure a positive experience for our customers. This policy aims to clarify payment terms and other important aspects related to billing. It is designed to foster clarity, trust, and open communication between us and our valued customers.

We encourage you to review this policy thoroughly and contact our customer support team if you have any questions or concerns. We are here to assist you and provide the necessary guidance throughout your billing journey with us.

Please note that this Billing Policy is an integral part of our overall Terms of Service, which govern the use of our website. By engaging in any transaction on our platform, you agree to comply with both the Terms of Service and this Billing Policy.

  1. Payment Terms:
    • All payments for products or services offered on our website are due prior to the delivery or provision of the purchased item or service.
    • We accept payments through third party payment gateways  PayPal, Afterpay etc.
    • Payment must be made in the currency specified on our website.
  2. Price Changes:
    • We reserve the right to modify prices for our products or services at any time.
    • Price changes will only affect future charges and will not be applied retroactively.
  3. Billing Errors:
    • In the case of any billing errors or discrepancies, customers are required to promptly notify us on info@testingkits.com.au. We will investigate reported billing errors and make necessary corrections as soon as possible.
  4. Taxes and Fees:
    • Prices displayed on our website may or may not include applicable taxes and fees, depending on local regulations.
    • Additional taxes, fees, or surcharges will be clearly specified during the checkout process.
  5. Returns and Refunds:
    • Returns and Refunds are available in accordance with our refund policy, which can be found on our website.
  6. Privacy and Security:
    • We are committed to protecting the privacy and security of customer billing information.
    • Customer billing details are handled in accordance with our Privacy Policy and applicable data protection regulations.
  7. Communication and Customer Support:
    • For any billing-related inquiries, customers can contact our customer support team on info@testingkits.com.au.
    • We strive to respond to billing inquiries in a timely manner and provide the necessary assistance.
  8. Terms and Conditions:
    • This billing policy is subject to the terms and conditions outlined in our Terms of Service.
    • By making a purchase on our website, customers acknowledge and agree to abide by this billing policy and other applicable terms.

We reserve the right to modify or update this billing policy as necessary.